Privacy Policy
Last updated: [12-05-2025]
At SAVNA, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.savna.in, purchase from us, or interact with us in any other way.
By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
When you visit our site or make a purchase, we collect the following types of information:
Personal Information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via Shopify’s payment gateway)
Automatically Collected Data:
- IP address
- Browser type and version
- Device type
- Time zone
- Cookies and site interaction data
2. How We Use Your Information
- We use your information to:
- Fulfill and manage orders
- Communicate with you about your order or inquiries
- Send promotional emails (only with your consent)
- Improve our site and customer experience
- Prevent fraud and comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We only share your information with trusted third parties that help us operate our website and fulfill services, such as:
- Shopify (eCommerce platform)
- Payment gateways (e.g., Razorpay, PayPal)
- Shipping and logistics partners
- Marketing and analytics tools (e.g., Google Analytics, Klaviyo)
- Each third party is required to maintain the confidentiality of your information.
4. Your Rights
- Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent for data processing
- Opt out of marketing communications at any time
- To exercise your rights, contact us at [savnaaromalab@gmail.com].
5. Cookies
We use cookies to improve site functionality and personalize your experience. By continuing to use our website, you consent to our use of cookies.
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Security
We follow industry best practices to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We do our best, but cannot guarantee absolute security.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the effective date noted above.
9. Contact Us
If you have any questions about this Privacy Policy or want to exercise your data rights, please reach out to:
SAVNA Customer Support
Email: savnaaromalab@gmail.com
Phone: +91-9310697417
Website: www.savna.in